EventOS is an all-in-one operating system and CRM built specifically for event management agencies and wedding planners in India. It unifies lead management, interactive quote calculations, 1-click proposal PDFs, run-of-show stage cue sheets, and client media galleries into one platform.

Does EventOS support Indian Rupee (INR) and GST billing?

Yes, EventOS is built India-first. It includes native support for INR currency, automated GST calculation for event invoices, and dynamic UPI QR code payments with 15-minute expiration countdowns.

How does the EventOS Quote & Budget Calculator work?

EventOS provides an interactive budget calculator with guest sliders (50 to 5,000 guests) and customizable production add-ons (sound, lighting, decor, catering). It instantly calculates production costs, profit margins, and exports a branded PDF proposal for clients in one click.

Can clients access their event timeline and proposals online?

Yes, EventOS includes a dedicated Client Portal where clients can view live run-of-show stage timelines, approve quotes, download GST invoices, track milestone payments, and view event photo galleries securely.

Data Protection & Privacy

Privacy Policy

Effective Date: October 2026 • Compliant with DPDP Act 2023 & Razorpay Security Standards

Our Privacy Commitment to Event Professionals

EventOS Technologies ("EventOS", "we", "us", or "our") respects your privacy. We are committed to protecting the personal data of our users and their end clients. This Privacy Policy explains how we collect, store, process, and safeguard information across our platform (https://www.eventosapp.in). We strictly do not sell, rent, or trade your data to third parties.

1. Information We Collect

We collect information strictly necessary to provide our event planning ERP, lead CRM, quotation builder, and client photo gallery services:

Account & Profile Information: Name, business email, mobile phone number, company/agency name, city, and physical business address provided during registration.
Workspace & Business Data: Client contact records, event dates, venues, quotation figures, invoice milestones, and team assignments managed inside your isolated tenant database.
Uploaded Digital Media: Photographs, event moodboards, and contract documents uploaded to your workspace or client-facing galleries.
Billing & Transaction Identifiers: Subscription plan type, billing history, GST identification number (if provided), and Razorpay transaction IDs.
Technical & Usage Logs: IP address, device type, browser user-agent, operating system, and session timestamps used for security monitoring and audit logging.

2. Payment Information & Razorpay Security Standards

We utilize Razorpay Software Private Limited ("Razorpay") as our licensed payment gateway partner for all online payments and subscription billings:

Zero Raw Card Storage: EventOS never collects, sees, or stores your credit/debit card numbers, CVVs, or net banking passwords on our servers.
PCI-DSS Level 1 Compliance: All payment credentials submitted during checkout are handled directly by Razorpay's bank-grade, PCI-DSS Level 1 compliant infrastructure with 256-bit SSL encryption.
Transaction Logs: We receive only payment status tokens, truncated identifiers (e.g. card brand and last 4 digits), and Razorpay payment IDs to verify and activate your subscription.
Razorpay Privacy: For further information on Razorpay's data security practices, please visit Razorpay Privacy Policy.

3. Data Security & Multi-Tenant Logical Isolation

We employ strict architectural and operational safeguards to protect your data from unauthorized access:

Tenant Partitioning: Every subscriber workspace operates in strict tenant isolation (TenantContext). Your leads and quotes are strictly quarantined from all other users.
Encryption Standards: Data in transit is protected using TLS 1.3 / HTTPS. Sensitive data at rest is encrypted using 256-bit AES industry standards.
Role-Based Access Control (RBAC): Granular permissions ensure only authorized members of your team can view or export sensitive financial records.

4. How We Use Collected Data

Your data is processed only for legitimate business purposes:

To provision, authenticate, and maintain your EventOS workspace.
To calculate quotes, dispatch milestone invoices, and verify payment settlements.
To send service notifications, security alerts, and customer care responses.
To prevent fraudulent logins, spam abuse, and ensure infrastructure uptime.

5. User Rights & Data Deletion (India DPDP Act 2023 / GDPR)

Under India's Digital Personal Data Protection (DPDP) Act, 2023, you have full authority over your personal information:

Right of Access & Correction: You can review and update your profile and company details anytime from Settings ➔ Company Profile.
Self-Service Account Erasure: You can permanently delete your workspace and all associated files by navigating to Settings ➔ Security ➔ Delete Workspace.
Assisted Data Purge: You may email our compliance desk at support@eventosapp.in with the subject "Data Erasure Request". Upon identity verification, all records will be deleted from active servers within 30 days.

6. Grievance Officer & Contact Information

Pursuant to the Information Technology Act, 2000 and the Rules made thereunder, the contact details of the Grievance Officer for EventOS are as follows:

Grievance Officer: Lokesh Nagrikar

Operating Entity: EventOS Technologies

Physical Address: SAI Colony, Ward No. 6, Deori, Gondia, Maharashtra - 441901, India

Grievance Email: grievance@eventosapp.in / support@eventosapp.in

Customer Support Phone: +91 93099 65483 (Mon – Sat: 9:30 AM – 6:30 PM IST)

1. Information We Collect

We collect information strictly necessary to provide our event planning ERP, lead CRM, quotation builder, and client photo gallery services:

Account & Profile Information: Name, business email, mobile phone number, company/agency name, city, and physical business address provided during registration.

Workspace & Business Data: Client contact records, event dates, venues, quotation figures, invoice milestones, and team assignments managed inside your isolated tenant database.

Uploaded Digital Media: Photographs, event moodboards, and contract documents uploaded to your workspace or client-facing galleries.

Billing & Transaction Identifiers: Subscription plan type, billing history, GST identification number (if provided), and Razorpay transaction IDs.

Technical & Usage Logs: IP address, device type, browser user-agent, operating system, and session timestamps used for security monitoring and audit logging.

2. Payment Information & Razorpay Security Standards

We utilize Razorpay Software Private Limited ("Razorpay") as our licensed payment gateway partner for all online payments and subscription billings:

Zero Raw Card Storage: EventOS never collects, sees, or stores your credit/debit card numbers, CVVs, or net banking passwords on our servers.
PCI-DSS Level 1 Compliance: All payment credentials submitted during checkout are handled directly by Razorpay's bank-grade, PCI-DSS Level 1 compliant infrastructure with 256-bit SSL encryption.
Transaction Logs: We receive only payment status tokens, truncated identifiers (e.g. card brand and last 4 digits), and Razorpay payment IDs to verify and activate your subscription.
Razorpay Privacy: For further information on Razorpay's data security practices, please visit Razorpay Privacy Policy.

3. Data Security & Multi-Tenant Logical Isolation

We employ strict architectural and operational safeguards to protect your data from unauthorized access:

Tenant Partitioning: Every subscriber workspace operates in strict tenant isolation (TenantContext). Your leads and quotes are strictly quarantined from all other users.

Encryption Standards: Data in transit is protected using TLS 1.3 / HTTPS. Sensitive data at rest is encrypted using 256-bit AES industry standards.

Role-Based Access Control (RBAC): Granular permissions ensure only authorized members of your team can view or export sensitive financial records.

4. How We Use Collected Data

Your data is processed only for legitimate business purposes:

To provision, authenticate, and maintain your EventOS workspace.

To calculate quotes, dispatch milestone invoices, and verify payment settlements.

To send service notifications, security alerts, and customer care responses.

To prevent fraudulent logins, spam abuse, and ensure infrastructure uptime.

5. User Rights & Data Deletion (India DPDP Act 2023 / GDPR)

Under India's Digital Personal Data Protection (DPDP) Act, 2023, you have full authority over your personal information:

Right of Access & Correction: You can review and update your profile and company details anytime from Settings ➔ Company Profile.

Self-Service Account Erasure: You can permanently delete your workspace and all associated files by navigating to Settings ➔ Security ➔ Delete Workspace.

Assisted Data Purge: You may email our compliance desk at support@eventosapp.in with the subject "Data Erasure Request". Upon identity verification, all records will be deleted from active servers within 30 days.

6. Grievance Officer & Contact Information

Pursuant to the Information Technology Act, 2000 and the Rules made thereunder, the contact details of the Grievance Officer for EventOS are as follows:

Grievance Officer: Lokesh Nagrikar

Operating Entity: EventOS Technologies

Physical Address: SAI Colony, Ward No. 6, Deori, Gondia, Maharashtra - 441901, India

Grievance Email: grievance@eventosapp.in / support@eventosapp.in

Customer Support Phone: +91 93099 65483 (Mon – Sat: 9:30 AM – 6:30 PM IST)